web hosting

 
 

Windows web hosting from the developers of SharePoint and DotNetNuke modules

DotNetPark provides affordable Windows based Shared and Virtual Dedicated hosting solutions for both beginners and professionals. All of our plans include a 99.9% uptime guarantee, 24/7 support and a 30-day money back guarantee.
Our goal is to provide you the best hosting experience possible.

 
 

14 Years in Windows Windows Web Hosting Business

 
Frequently Asked Questions

Email

What webmail software is installed?
What is my POP (POP3) and SMTP mail servers for Outlook or others?

Pre-sales questions

Do you have a sample site setup so I may test your control panel interface?
Do you have a money back guarantee?
Is MS SQL database included in "Compact" package?
I don't see a plan that fits my needs. Can you customize a web hosting plan for me?
Can I set up my web site before my domain is transferred?
Do you host foreign (international) domains?
How do I contact billing, sales, or support department?
Can I host multiple domains?
Does MS SQL database space come out of an account's regular disk space allocation?
Can I recover my website or database from your backups?

Databases

Can I use MS SQL Enterprise Manager?
Do you have a web-based MS SQL manager?

Domains

What are DotnetPark.com domain name servers?
How do I transfer my domain name to your servers?
How can I enable SSL? Is there an extra cost?
How can I find out who my Domain Registrar is?

FTP

Which folder do I upload my files to?

Sharepoint

Do you provide Windows SharePoint Services?
Whenever I try to add a user to my SharePoint portal it gives me the following error: "The user does not exist".

Dotnetnuke

I get "Could not access 'CDO.Message' object." error message.






Email

What webmail software is installed?
SmarterMail
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Email

What is my POP (POP3), SMTP, IMAP mail servers for Outlook or others?
The POP3, SMTP, IMAP mail server is newmail.dotnetpark.com or mail.yourdomain.com (replace 'yourdomain.com' with your actual domain name). Your username is your complete email address.

And, please, turn on 'SMTP server requires authentication' option in Outlook and other mail clients.

Microsoft Outlook (and Outlook Express):
Pull down the Tools menu and click Accounts. Click on your E-mail account and click the Properties button.
Click on the Servers tab. Type the SMTP server name. Check the box that says..."My server requires authentication".
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Pre-sales Questions

Do you have a sample site setup so I may test your control panel interface?
We use WebSitePanel - industry leading control panel for Windows web hosting. WebSitePanel is a new version of DotNetPanel control panel. DotNetPanel has been developed by our team to provide more control over web hosting accounts for our customers.

You can try WebSitePanel demo now at the following location: https://cp.dotnetpark.com
Username: demo
Password: demo123


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Pre-sales Questions

Do you have a money back guarantee?
Yes, we have a 30 day money-back guarantee for all accounts. You can cancel your account for any reason
within the first 30 days and we'll provide you with a full refund of the hosting fee


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Pre-sales Questions

Is MS SQL database included in "Compact" package?
Yes! Even with the cheapest web hosting plan you can create SQL 2012 (or 2008 by your choice) database.
Our competitors offer it as a paid add-on while we offer it for FREE.

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Pre-sales Questions

I don't see a plan that fits my needs. Can you customize a web hosting plan for me?
Yes! Just send an email to sales@dotnetpark.com detailing your requirements and we'll set up a custom
plan for you.

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Pre-sales Questions

Can I set up my web site before my domain is transferred?
Sure, as soon as you sign up with us your account is assigned a temporary URL (something like
http://yourdomain.com.dotnetsql.com/). You can use this URL
immediately to upload files to your account and view your web pages in a browser.

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Pre-sales Questions

Do you host foreign (international) domains?
Sure, we host all types of domain names, including .INFO, .BIZ domains and domains using country code
extensions (.UK, .PT, .TW, .RU, .US etc.)

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Pre-sales Questions

How do I contact billing, sales, or support department?
Please use support@dotnetpark.com for support, sales@dotnetpark.com for sales and billing.

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Pre-sales Questions

Can I host multiple domains?
Yes! We allow up to 5 domains per account at no additional cost.

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Pre-sales Questions

Does MS SQL database space come out of an account's regular disk space allocation?
The MS SQL database space is shared with the 'website' and 'mail' disk space. I.e. with our "Roomy" plan
you have 3000 MB (3 GB) for html+aspx+gif+dll+SQL+mail... in total.

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Pre-sales Questions

Can I recover my website or database from your backups?
We perform full system backups daily and keep the copies for 7-10 days. We save all databases and files of your website. We also perform mail backups weekly.
If necessary, we can look in our backups to retrieve your website files and databases, however we would charge some fees to perform the search and files
recovery.
Please note: We can't guarantee that the files that we recover are the most recent version of your website.
Good practice: A customer should maintain backups of his/her own website on his/her own computer.

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Databases

Can I use MS SQL Management Studio and MS SQL Enterprise Manager?
Yes, of course!

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Databases

Do you have a web-based MS SQL manager?
Yes, we have.
You should use the following URL:
http://sql.YourSiteHere


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Domains

What are DotnetPark.com domain name servers?
ns1.dotnetsql.com and ns2.dotnetsql.com
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Domains

How do I transfer my domain name to your servers?

It depends on your domain name registrar. You should have been given an username and password when your domain name was first registered. You will need to use this username and password in order to make any changes to your domain name information. Please go to the website of your registrar and update your domain record (this is generally accomplished in the registrar's "Modify Domain" or "Change DNS Info" section). The information that needs to be changed is called either "DNS Information" or "Nameserver information" depending on your registrar. You should specify DotNetPark's name servers there. (Please read 'What are DotnetPark.com domain name servers?' article )

Once you've updated and saved your information with your registrar, you're done! It generally takes between 12 and 48 hours for your records to be updated.

Remember that during this time you can upload your files to your account on our server using FTP and temporary URL so that your site will be immediately
viewable as soon as the domain transfer takes effect.
Please send an e-mail to support@dotnetpark.com if you have any problems or questions concerning your domain transfer.

DotNetPark does not have the authority to update your domain name's information. Only the domain owner has the authority to make such changes.
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Domains

How can I enable SSL? Is there an extra cost?

You need to buy a SSL certificate and a dedicated IP address. Please contact us and we will help you to order them.
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Domains

How can I find out who my Domain Registrar is?
We recommend to use
Internic for .COM/.NET/.ORG/.INFO domain names, and Allwhois for other domains. Go to Top

FTP

Which folder do I upload my files to?

When using an FTP client to upload your files, you should upload your files to the folder named "wwwroot". You can create subdirectories under this folder if you wish. Files that you upload into the "wwwroot" folder can be viewed on the main level of your domain name. This means that if you upload a webpage called "MyCV.html" into the "wwwroot" folder, you can view it in a browser by typing http://www.yourdomain.com/MyCV.html into the address bar of a web browser.

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Sharepoint

Do you provide Microsoft SharePoint Foundation hosting?

Yes, we provide Microsoft SharePoint Foundation for free with all our hosting plans.

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Sharepoint

Whenever I try to add a user to my SharePoint portal it gives me the following error: "The user does not exist".
The SharePoint uses Windows accounts as users. You need to create a Windows account and then add it to your portal:
* Log in to https://cp.dotnetpark.com (our hosting control panel). Click "FTP accounts" and create a new FTP account. FTP account is a Windows account.
* Log in to your SharePoint portal as administrator, go to "Home - Site Settings - Manage Users - Add Users ..." and add your newly created Windows account.
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DotNetNuke

I get "Could not access 'CDO.Message' object." error message.
1. Please use localhost SMTP server in DNN Host settings.

2. Please specify your valid email address in Host and Admin users' profiles. By default there is support@dotnetnuke.com, but it is a wrong value. Be sure
the email address is hosted on our server (do not use @yahoo.com, @hotmail.com etc.).

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